This area contains answers to frequently asked technical questions about Sketchpad version 4 for MacOS and Microsoft Windows. Click a question below to jump to its answer. For questions not addressed here, please submit a Technical Support Request.
Note that technical support for Sketchpad for Texas Instruments graphing calculators is offered directly by Texas Instruments™.
Questions in this FAQ are organized into the following categories:
What are the available platforms and system requirements for Sketchpad?
What is the most recent version of Sketchpad, and how do I get it?
How do I communicate directly with Key Curriculum for technical support issues?
How much disk space does Sketchpad require?
In a networked environment, does Sketchpad need to write to the server? To the workstation?
Is Sketchpad compatible with networked application servers (such as Citrix Metaframe® products)?
Is Sketchpad version 4 compatible with Sketchpad version 3?
I'm a new Sketchpad user. Where should I start?
I'm upgrading from Sketchpad version 3. Where should I start?
Shortly after starting Sketchpad, my computer hangs.
When I print, Sketchpad prints out many, many sheets of paper.
How do I create PostScript output (such as .eps, .ps, or .pdf files)?
Under Mac OS X, Sketchpad's palettes float above other applications!
When I print, Sketchpad prints out many, many sheets of paper.
Under Mac OS X, choosing Help gives a "page not found" error in my browser.
When searching Sketchpad Help using the Mac OS X Safari browser, Safari crashes.
How do I create PostScript output (such as .eps, .ps, or .pdf files)?
What are my options for viewing and sharing Sketchpad activities on the web?
How do I construct a segment of fixed length (e.g., 2.5 cm)?
How do I construct an angle of fixed magnitude (e.g., 33 degrees)?
How do I construct an envelope (the limit or "edge" of the locus of a line or circle)?